A concerning online threat is targeting Gmail users, urging caution from account holders. Hackers are employing a deceptive tactic, posing as Google Support to trick users into resetting their passwords. The scam involves sending a fake email or making a phone call to obtain security codes for unauthorized access to personal data.
Malwarebytes has warned about this fraudulent scheme, where victims receive fake alerts claiming account hacking attempts and urging password resets. Once users provide their login credentials and security codes, hackers swiftly hijack their accounts. Despite the exact scope of the issue being uncertain, reports of targeted Google users have surfaced recently.
One Reddit user shared their experience of a scammer trying to take over their account during a phone call, emphasizing the importance of staying vigilant. The scammer even prompted the victim to verify the phone number, creating a false sense of legitimacy. Google has advised users not to disclose any sensitive information in response to unsolicited account reset requests.
Google has issued a statement cautioning users against falling for such scams, clarifying that the company does not request payment for password recovery or provide phone-based support for Gmail issues. It is crucial to remain cautious and verify the authenticity of any communications claiming account security concerns.