Homes in Devon experienced a gas outage for several days due to third-party damage to a pipe, leaving properties in Salcombe, Kingsbridge, and Malborough without gas supply. The incident, believed to be accidental, coincided with a cold-health alert in Devon and other parts of England, prompting caution from Decon County Council regarding icy conditions on paths and roads.
Gas operator Wales and West Utilities (WWU) responded to the situation, working to restore supplies but warning customers to prepare for potential interruptions for a few days. Priority Services Register customers were offered alternative cooking and heating options while WWU encouraged the community to check on vulnerable individuals affected by the outage.
Local businesses, like the Maha-Bharat curry house, were impacted, with closures over the weekend due to the gas issue. The curry house expressed regret for the inconvenience caused, assuring customers of refunds for online orders and offering assistance for any concerns arising from the situation.
As repairs progress, WWU assured ongoing support for affected residents, collaborating with the local council to provide additional aid as needed. The gas operator emphasized the importance of community solidarity during the outage, acknowledging the challenges faced by both businesses and households enduring the cold spell.